Privacy Policy | Momentzy

Who We Are

Momentzy is a photo-sharing platform for events, operated by Momentzy, headquartered in Lisbon, Portugal. We are the data controller for your personal data under the GDPR (General Data Protection Regulation). For privacy inquiries, contact us at: [email protected].

Data We Collect

We collect only the data strictly necessary to provide the service:

Account data: name, email address and encrypted password upon registration.
Content data: photos, associated metadata (including EXIF, if present), captions and submission information.
Technical data: IP address, device type and browser, session cookies and usage logs.

How We Use Your Data

Operate and provide the platform and all its features.
Moderate content to ensure community safety and quality.
Communicate with you about the service, updates and technical support.
Improve the platform based on aggregated and anonymised usage patterns.

We do not sell, rent or share your identifiable personal data with third parties for commercial purposes.

Payments

Payments are securely processed by Stripe, Inc. Momentzy does not store full credit card details on its servers. For more information, please refer to the Stripe Privacy Policy to understand how payment data is handled.

Your Rights (GDPR)

As a data subject, you have the following rights:

Access: request a copy of your personal data that we process.
Rectification: correct inaccurate or incomplete data we may hold.
Erasure: request deletion of your account and all associated personal data.
Portability: export your data in a structured, machine-readable format.
Objection: object to certain types of processing, including processing for marketing purposes.

Access your account settings or send a request to [email protected].

Cookies

Essential: necessary for the basic functioning of the platform (session, authentication). Cannot be disabled.
Analytics: used only with your prior consent to measure usage and improve the experience.
Preferences: store your language, theme and other personal settings choices.

Data Retention

We retain your personal data for as long as necessary to:

Active account: for as long as you maintain an active account on Momentzy.
After deletion: data is securely deleted within 30 days of account deletion, unless we are legally required to retain it.

Event photos may be automatically deleted after the deadline set by the organiser or at most 12 months after the event date, unless explicitly renewed.

Contact and Complaints

To exercise your rights or ask privacy questions, contact us at:
[email protected]

You also have the right to lodge a complaint with the Portuguese supervisory authority: CNPD - Comissão Nacional de Proteção de Dados (cnpd.pt).

Data We Collect

We collect only the data strictly necessary to provide the service:

Account data: name, email address and encrypted password upon registration.

Content data: photos, associated metadata (including EXIF, if present), captions and submission information.

Technical data: IP address, device type and browser, session cookies and usage logs.

How We Use Your Data

Operate and provide the platform and all its features.

Moderate content to ensure community safety and quality.

Communicate with you about the service, updates and technical support.

Improve the platform based on aggregated and anonymised usage patterns.

We do not sell, rent or share your identifiable personal data with third parties for commercial purposes.

Your Rights (GDPR)

As a data subject, you have the following rights:

Access: request a copy of your personal data that we process.

Rectification: correct inaccurate or incomplete data we may hold.

Erasure: request deletion of your account and all associated personal data.

Portability: export your data in a structured, machine-readable format.

Objection: object to certain types of processing, including processing for marketing purposes.

Data Retention

We retain your personal data for as long as necessary to:

Active account: for as long as you maintain an active account on Momentzy.

After deletion: data is securely deleted within 30 days of account deletion, unless we are legally required to retain it.

Event photos may be automatically deleted after the deadline set by the organiser or at most 12 months after the event date, unless explicitly renewed.