Momentzy is a photo-sharing platform for events, operated by Momentzy, headquartered in Lisbon, Portugal. We are the data controller for your personal data under the GDPR (General Data Protection Regulation). For privacy inquiries, contact us at: [email protected].
We collect only the data strictly necessary to provide the service:
We do not sell, rent or share your identifiable personal data with third parties for commercial purposes.
Payments are securely processed by Stripe, Inc. Momentzy does not store full credit card details on its servers. For more information, please refer to the Stripe Privacy Policy to understand how payment data is handled.
We rely on the following processors, who process your data on our behalf under their own terms of service and applicable data-protection law, to provide the service:
A professional with a Momentzy account can create a gallery to show their photographs to their own clients. When you submit a request in that gallery, or download a photograph where the professional has downloads switched on, your data is processed by two distinct entities, each a data controller in its own right and independently of the other - neither processes the data on the other's behalf:
Identification is mandatory at both moments, because it is a condition of the service and does not depend on consent. To submit a request you are asked for your name, email and phone number, and those details are emailed to the professional. To download a photograph you are asked only for your name and email, and those are not emailed to anyone: they are recorded on the gallery, together with the photograph taken and the date. Without those fields there is no request and no download.
The two news options are two separate consents, both unticked by default, and they are exactly the same for a request and for a download. Neither is a condition of access: if you tick neither, your request is submitted and your photograph is downloaded all the same. Each consent is recorded separately, with the date it was given and the version of the wording you were shown.
You may withdraw each consent independently, at any time and without giving a reason: withdrawing one does not withdraw the other. Use the form below - enter the email address you gave on the gallery and choose which consent to withdraw. It takes effect immediately and covers every request and download made with that address. The record that you gave the consent, and of the version of the text you were shown, is kept: it is what makes the withdrawal itself demonstrable.
On a request, the contact details you enter are emailed to the professional the moment you submit it - that is how they reply to you. The professional therefore already holds a copy of those details outside Momentzy, and that copy is theirs. The withdrawal you make here is recorded with us, but it does not delete that copy and it does not reach their own lists: to stop them using it, you have to contact the professional named in the gallery directly.
For any other question about your data, or if you would rather ask in writing, write to [email protected].
A gallery has a duration set by the professional, up to a maximum of 365 days. Once that period ends, the link stops working immediately; the gallery is then archived automatically and, 30 days after archiving, the photographs and all associated data - including your request, the record of the downloads you made and the contact details you provided - are permanently deleted. Regardless of the gallery's duration, the contact details provided in a request or in a download are erased after 180 days, and immediately if you delete a Momentzy account registered with the same email address.
As a data subject, you have the following rights:
Access your account settings or send a request to [email protected].
If you took part in an event as a guest, without creating a Momentzy account, you can exercise these rights by contacting the event organiser directly, using the data-erasure link included in emails sent to you, or by writing to us at the address below.
We retain your personal data for as long as necessary to:
Event photos may be automatically deleted after the deadline set by the organiser or at most 12 months after the event date, unless explicitly renewed.
To exercise your rights or ask privacy questions, contact us at:
[email protected]
You also have the right to lodge a complaint with the Portuguese supervisory authority: CNPD - Comissão Nacional de Proteção de Dados (cnpd.pt).