These terms explain how the Momentzy agent programme works: what you can earn, when you get paid and what we expect from you. Read them before you apply.
1. Nature of the programme
By taking part you are an independent agent. You work for yourself, you decide when and how you work, and you have no targets or fixed hours.
- There is no employment relationship with Momentzy.
- These terms are not an agency contract and do not create exclusivity. You can work with other brands, and Momentzy can have other agents and sell directly.
- You cannot make commitments or sign contracts in the name of Momentzy.
You accept these terms when you apply. You can only register leads after Momentzy approves your application.
2. Who can take part
You can apply if you have a Momentzy account and choose one of the countries listed in the application form.
You can take part as an individual or as a company. You must have the legal capacity to provide services on your own account in your country.
Momentzy reviews every application and decides whether to approve it. If it is rejected, you can apply again after 90 days.
3. Commissions
Commission is calculated on the amount the customer actually paid, after discounts and coupons.
- On the customer's 1st payment: 25%.
- On later payments, within the limits below: 15%.
These plans earn commission:
- Pro and Team, annual: the 1st payment and the next 2 paid renewals, 3 years in total.
- Pro and Team, monthly: up to 12 payments in total.
- Upgrade from Pro to Team: 15% of the prorated amount the customer paid for the upgrade.
- Premium and Wedding Edition are one-off purchases: only the single payment earns commission, at 25%. The first purchase of each plan per customer counts.
The Pro and Team limit is counted in months covered and is shared between the two plans and between monthly and annual billing. Changing plan, or cancelling and subscribing again, does not restart the count.
These do not earn commission: Basic, Studio, Free, gift vouchers, add-ons and event extensions.
Only the commissions described here count. Bonuses or campaigns exist only if Momentzy announces them in writing.
4. Attribution and leads
Commission only exists if the sale is linked to you. There are two ways:
- You register the lead on the platform before they buy and the lead is available. If the lead already belongs to another agent or to Momentzy, the registration is refused.
- The customer signs up or goes to checkout through your link with your agent code. Their first purchase must happen within 90 days of that moment.
The registration or the link must come before the purchase. If both exist, the lead registration wins. Each customer is attributed to one agent only, and the attribution does not move to another agent.
There is no commission on your own purchases: not those made with your account, your email or your tax number. Anyone who tries to get around this rule loses the attribution.
Each customer payment generates at most one commission.
5. Holding period and reversals
After the customer pays, the commission is held for 30 days. After that, and if there is no dispute in progress, it is approved and goes into the month's statement.
- Full refund of the payment, or a lost dispute: the commission is cancelled.
- Partial refund: the commission is reduced in the same proportion.
- Dispute in progress: the commission is frozen until a decision is made.
If the commission is already in a statement, the amount is deducted from the following statements. If the balance becomes negative, the shortfall carries over to the next month.
6. Invoicing and payment
At the start of each month Momentzy issues the statement for the previous month, with the approved commissions and the reversals. From then on:
- You have 15 days from the date the statement is issued to send your invoice or receipt in the agent area.
- The invoice amount, before VAT and withholding, must equal the statement total.
- If Momentzy rejects the invoice after day 15, you have 5 more days to correct it. If the rejection comes earlier, the original deadline stays.
- Without a valid invoice within these deadlines, the statement lapses and you lose the commissions it included.
- Payment is made 30 days after the statement is issued, and only with a valid invoice.
You are independent and you issue the invoice or receipt yourself. Momentzy does not issue invoices on your behalf. To do so you must have a registered activity or issue a receipt, as the law of your country requires.
Tax obligations are yours: taxes, contributions and VAT, where they apply. Keep your tax details up to date.
If the law requires Momentzy to withhold tax from the payment, the withholding is made at the legal rate, shown on the statement and paid to the tax authority.
7. Prohibited conduct
You must not:
- Send spam: bulk or unsolicited messages, or messages repeated to people who asked you to stop.
- Make false or misleading promises about Momentzy, its plans, prices or results, or say that you work for Momentzy.
- Misuse the Momentzy brand. You can only use the name and materials Momentzy gives you, and you cannot create domains, accounts or ads that pose as Momentzy.
- Register fake leads, or use registration to find out who is already a Momentzy customer.
- Get around the platform's technical or security limits.
Personal data: you may only register and use contacts you have the right to process under the GDPR, and only for this programme. If someone asks not to be contacted or asks you to delete their data, you must respect the request immediately.
Email: sending goes through the platform, which applies rules by country and by type of recipient and has a daily limit. Cold outreach is only allowed to companies, and only in countries where the law permits it. The platform may block sends. Always respect removal requests.
If you break these rules, Momentzy may suspend or end your participation.
8. Changes to the terms and termination
Momentzy may change these terms, including the commissions, with reasonable prior notice by email and in the agent area. Changes apply to payments made after they take effect, including renewals of earlier customers. They do not change commissions already created.
When the version of the terms changes, you must accept the new version to keep registering leads.
Either party may end the participation at any time by written notice. Momentzy may suspend or end it immediately in case of breach.
After termination, commissions already approved remain and are paid through the statement and invoice, within the deadlines above. Commissions still on hold on that date are no longer owed, and active demos stop working.
9. Data protection and governing law
Momentzy processes your personal data, including tax details, to run the programme and meet legal obligations, as described in the privacy policy.
The lead and customer data you can access may only be used in this programme, in compliance with the GDPR.
These terms are governed by Portuguese law. The courts of the district of Lisbon have jurisdiction over any dispute.
Privacy policy · Questions about these terms: [email protected]